Meet our highly trained, up to date, friendly and professional team.
Loving your pets like we love ours.

Pet Health Plan

Our Pet Health Plan allows you to stay in
control of costs AND get a great discount!

Special Offers

We love passing on saving to our customers.
Check out the latest special offers today!

In An Emergency

Unfortunately emergencies do happen! In the event of such an emergency, if possible, you should call us straight away and speak to our Reception Staff who are well trained and confident in handling such cases. You will be advised to bring your pet to the surgery immediately for emergency treatment. Our Receptionists will alert the vets and nurses of the situation so that they are aware and ready for you when you arrive.

Sometimes it is not always possible to phone ahead. In this instance, you should come straight to the Practice. You will be escorted to an available consultation room whilst a vet and nurse are alerted.

Emergencies include (but are not limited to):

  • Fractures
  • Wounds causing serious blood loss
  • Road Traffic Accidents
  • Gastric torsion/bloat symptoms
  • Obstruction – these patients may be vomiting, unable to pass faeces and not eating
  • Blocked bladder Ingestion of toxic substances (toxic plants, medicines, chocolate etc) Continuous vomiting, salivating
  • Breathing difficulties
  • Fitting patients


Out of Hours Emergencies

Outside of our surgery hours we have 3 options for out of hours care. You can choose whichever is most convenient: 
Vets Now Ashford
Cinque Ports Veterinary Hospital
Ashford Road
TN23 3EA
01233 879913
Opening Hours: 19.00 – 08.30 Mon -Fri
Midday Saturday – 08.30 Monday
Vets Now Herne Bay
Broadway Veterinary Group

Unit 1 The Links

01227 470033
Opening Hours 18.00 – 08.30 Mon-Fri
Midday Saturday – 08.30 Monday
MiNightVet Canterbury
Barton Veterinary Hospital
34 New Dover Road
01227 941140
Opening Hours 19.00 – 08.00 Mon – Fri
Midday Saturday – 08.00 Monday
Our out of hours partners are also open throughout all Bank Holidays. If you have any concerns, please call one of the above surgeries and they will advise you accordingly.


I feel quite happy leaving my two cats Dave and Alan here, they seem to love all the attention too, the staff are fantastic!

Michelle Stewart

In An Emergency

01304 414141

24 Hour Phone Line

Opening Hours

Monday – Friday
8.30am – 6.00pm
08.30am – 12.00pm
Sunday & Public Holidays

Have Questions?

It's only natural to be curious!

If there's something you want to ask, please do get in touch.
We'll be happy to answer any queries you may have.